JIKA

Each piece is unique and made-to-order by hand in our Coledale studio. Allow 2-3 weeks for your piece to be handmade by us + shipped  to you // Thank you for understanding and for supporting our small business.


SHIPPING INFORMATION

Free shipping for orders over $150 - use code FREESHIP at checkout.

All purchases come packaged in recycled card gift boxes, or natural cotton bags. All items are shipped in padded mailers made from recycled content. 

// DOMESTIC (AUSTRALIA + NZ) 

 $12 Australia // $15 NZ flat-rate Express Post // Signature is required on delivery. 

All orders include a tracking number and delivery confirmation.

Expected delivery time // (AUS 1-4 business days) // (NZ 5-21 business days) // after your packages has been mailed

JIKA is not responsible for items lost or stolen in the mail

// INTERNATIONAL (WORLDWIDE) 

International orders are shipped via Australia Registered Post International AUD$25.00 and may incur import or customs fees on receipt which are payable by the receiver.  Please contact your local authority for more information.

// Signature is required on delivery. 

All orders include a tracking number and delivery confirmation. 

Expected delivery time // International orders can take anywhere from 2-4 weeks // depending on destination. 

JIKA is not responsible for items lost or stolen in the mail

// SIGNATURE REQUIRED

For tracking + security purposes a signature may be required on the delivery of goods. If delivery is attempted (usually within business hours) and nobody is home, an 'attempted delivery card' will be left with instructions on how to collect your goods from your post office. 


RETURNS & EXCHANGES

For enquiries regarding returns - please email contact@iamjika.com. All return enquiries must be made within 7 days of the item having been received. During this time, items may be returned in exchange for a different style, size, or for store credit. Exchanges will incur extra postage fee. 

If you receive items that are damaged on arrival and we are able to discern that it was our fault, items will be replaced.  If items are damaged due to wear and tear - we are unable to replace them. 

PRICES are subject to change based on fluctuations in the metal market. Please do not finalise your checkout  without confirming the price you have been charged

 

All jewellery designs, images, and website content are copyrighted under Australian copyright law and are property of JIKA.